Frequently Asked Questions

Q: How much does it cost?

For now, all of our features are free. Free Membership accounts will always have access to the core features of the site, like searching and viewing profiles. However, we are planning on adding some advanced features that will require Verified Membership. Verified Membership allows access to all of the features of the site based on the members subscription status.
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Q: How do I cancel my Free Membership?

Once you are logged into your account. Continue to your account settings. Then cancel your account.
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Q: What is a Free Membership?

A Free Membership account has access to the site and its features, given to visitors who sign up for free membership account. To perform any search or to view any profile on the site, Free Membership is required.
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Q: What is the Verified Membership?

Verified Membership is a paid membership to the site. Verified Members are allowed special privileges on the site in appreciation to their commitment. No advertisements, better profile placement, better search results, and more interaction.
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Q: Why should I become a Verified member?

Verified Members get plenty of benefits that the free membership will not have access to. Most importantly, Verified Members will no longer have to suffer the blinding lure of advertisements. In addition Verified Members will get higher position in all search results. Also Verified Members get more interaction with other members, because they have submitted additional information that identifies themselves as a serious member on the site committed to meeting their special someone.
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Q: Is it safe to find dates online?

Well, of course it is. However, just as finding dates offline, you should always exercise caution, common sense, and even intuition to make your dating experience a pleasurable one. If there is ever any serious situation, always contact your local authorities immediately to be on the safe side. Please see our safety tips for further information.
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Q: How do I block or unblock another member?

You can block another member by going to their profile and selecting block this member. This will in affect hide your profile from their searches and from their matches. This will also prevent them from contacting you in any way.
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Q: What is "Online Now" and/or how do I hide my online status.

"Online Now" is a status that flag that alerts you when a member is currently on the site. This is useful if you want to send a message to another member to communicate back and forth quickly. This alert will also let others know that you are "Online Now" so that they can message you as well. You can hide your online status from others in your account settings area.
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Q: How do I update my profile?

You can update your profile at any time. The more specific information you provide the better in order to make the best connections.
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Q: How do I change what profiles are returned in my matches?

You can update your matches by performing a match search. When you are satisfied with your match results. Leave it set to receive notifications and to be able to go back and view new results over time.
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Q: What is a mutual match?

It doesn't get much better than this! A mutual match is one of your matches, who is looking for someone like you as well.
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Q: Why should I look for love online?

Because the profiles hosted online are also singles seeking their perfect match. So they are actively seeking you as well. Also, when using an online dating site, you can get to know each other without the pressure and awkward first encounter until you are ready to commit to it. Why leave it to chance. Search for people in your area to find that special person. Even better, search profiles to find that special person that is looking for you as well.
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Q: Searching vs Matching, what is the difference?

Searches offer instant gratification by showing you the results of your search right now. Similar to Search, your Matches are profiles that match your criteria. However, matches hold search criteria in place so that you can be notified when new or modified profiles match your criteria. As an added benefit, matches allow us to fine tune your search criteria by finding mutual matches. So once you set your match criteria, you can leave it to do all the work for you in the background. And when you want to look around, use the search or browse feature to explore other profiles that might be exactly your match.
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Q: Simple vs Advanced Search, what is the difference?

Simple search is just a simple search mechanism intended to allow you to quickly and efficiently 'browse' profiles. Advanced Search, on the other hand, is intended to allow you to specify exactly the profiles you want.
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